Just a quick note to introduce a couple of new services here at HAH. We hope these will increase both our ability to diagnose and treat our patients and provide some flexibility and value to their owners.
We recently joined an online service,VDIC telemedicine,featuring access to board certified radiologists which will enable us to consult with these specialists on difficult or unusual cases. Viewing and interpreting radiographs (x rays) is a highly specialized skill which can significantly influence treatment plans and case outcome. Our ability to access these resources will help us to better manage our patients and give us additional tools with which we can determine the best way to treat your pets. When coupled with our digital x ray system, we can often get the interpretation from the radiologist within several hours or in some emergency cases within the hour. The end result will be a higher level of care for your pets. Please consider accesing these services should our Doctors recommend them.
On the always important monetary aspect of pet care, we have also recently accessed a financial service called CareCredit. In effect, this is a program which provides alternatives to pet owners who are presented either with emergency circumstances requiring unanticipated expense beyond their current means to provide, or merely a specific account which can be used for routine veterinary care. Owners are asked to provide basic information which is evaluated by CareCredit and a decision is reached(usually within minutes)as to the availability of credit to the pet owner.Once this is established, payment to CareCredit is arranged and necessary medical attention can be provided. In these currently challenging economic times, we hope this will provide our clients with an option which was previously unavailable.
Finally, also in an effort to provide our clients with better value, we have joined with a veterinary specific online pharmacy called Vetcentric.They are a company which provides the convenience and ease of on line ordering and pricing which is competitive with other well known internet pharmacies. Unlike other pharmacies however, Vetcentric has a direct and more personal relationship with our office which enables us to better ensure the quality and reliability of medications and supplies ordered. We will still maintain inventories of prescription diets, medications, heartworm preventatives and flea and tick preventatives for the convenience of picking them up when in our office, but for products which we may not carry or may not have available, Vetcentric provides a reasonable alternative. You may access Vetcentric by following the link provided on our main page at the bottom lower left of our website.
We hope that our clients will find these new additions to our practice to be helpful and beneficial. The links below will enable you to check out more information for yourself!

http://www.vdic.com/
http://www.vetcentric.com/
http://www.carecredit.com

posted by Dr. Billeter @ 10:00 PM |  0 comments